Peter Thompson

Peter Thompson has over 20 years experience in facilitating individual and organisational learning and development. He has worked in and consulted to the public sector and major organisations both in Australia and overseas. He is a personal demonstration of learning and adapting to changing work environments. His extensive background and unique combination of developed skills and talents qualify him as an invaluable resource for any organisation which values learning as a driving force for development and growth, particularly in an environment of change.

As a result of his passion for realising human potential through facilitating generative learning processes , Peter committed to the extensive training required by the International NLP Trainers Association to certify as a Trainer of Neuro-Linguistic Programming. He is currently a candidate for NLP Master Trainer.

In 1992 he was contracted to Optus as a Principal Trainer on a team responsible for the initial Customer Service training. He ensured that interpersonal skills and facility with the technology were integrated into an enjoyable program with clearly defined behavioural outcomes. This project revolutionised the nature of the customer service culture in Australia.

On return visits to Optus Peter has been involved with programs for major product releases, technical training in billing systems, scripting and development of training videos, and Train the Trainer programs. Recently he co-facilitated a strategically critical restructure for Optus' Billing Group.
At The Smith's Snackfood Company he designed and delivered training for the introduction of new work practices for Territory Representatives. His association there continued to be employed in providing training in Sales, Marketing Analysis, and Managing Performance.

Other major organisations to benefit recently from Peter's work are Ernst & Young, Goodman Fielder, Solution 6, Management Technology Education, and Computer Power Group.

At the NRMA he delivered a full 15-day NLP Business Communications Certification program.
Most recently, Peter co-designed and delivered, with Marvin Oka, a pilot training in collaborative processes for the GST Technical Advice section of the Australian Taxation Office.

With a continuing interest in stage skills and with a background that also includes professional performance, Peter's presentation is dynamic, enthusiastic and engaging.

Peter also works in private consulting for enhanced personal performance and offers public trainings in Neuro-Linguistic Programming.

Peter's qualifications include a Bachelor of Science (Hons) from the University of NSW, a Diploma in Education, a Diploma in Clinical Hypnotherapy, accreditation to administer and deliver the Myers-Briggs Typology Indicator, and accreditation in the Educational Applications of Generative Learning™.

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